Terms and Conditions
Credit cards and PayPal are accepted.
Shipping
Xeonix is not responsible for non-delivered goods by 3rd party carriers (USPS, UPS, Federal Express, DHL, or any other carrier) for any reason: i.e.—lost, stolen, delivered to wrong address, not claimed, items held by foreign customs that causes unreasonable delivery delays, etc.) All shipments are insured for your protection up to $100.
Xeonix will diligently file a claim on behalf of the customer and will replace merchandise after the claim is approved. When the USPS says a parcel is “Delivered”, they will deny a claim. Please make sure you give an accurate shipping address.
We will not be responsible for any USPS shipments lost or unclaimed after delivery attempts.
Copyrighted Material
Written or verbal permission must be obtained from Xeonix Designs to use any images, content, files, or text from the website.
Warranty and Return of Goods
Merchandise can be returned within 15 days after receipt of delivery for any reason. After 30 days, there is a 20% restocking charge for merchandise in the original package and salable condition. Customer pays the freight for all returned merchandise unless it is covered in our warranty.
Warranty for defective merchandise: Goods hand-made in USA: 1 year. Send us a photo of the issue. Warranty is void for dropped, abused, or customer broken goods.
Who we are
Our website address is: https://www.xeonixdesigns.com.
What personal data we collect and why we collect it
Cookies
You may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
What rights you have over your data
If you have an account on this site, you can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.